Frequently Asked Questions

SHIPPING

Do you ship Worldwide?
-Yes, we ship to most countries worldwide. Please refer to the shipping countries below.

What will my shipping cost be?

EUROPE
• Shipping Cost to EU Countries is $6.70 (USD)
• All parcel will be shipped using DHL Ecommerce
• Order over $50 (USD) entitles you to FREE SHIPPING

USA
• Shipping Cost to USA is $8.50 (USD)
• All parcel will be shipped using USPS
• Order over $50 (USD) entitles you to FREE SHIPPING

ASIA
• Shipping Cost to ASIAN Countries is $6.70 (USD)
• All parcel will be shipped using DHL Ecommerce
• Order over $50 (USD) entitles you to FREE SHIPPING

PAYMENT

What types of payment do you accept?
-We accept payment thru PayPal.

I do not have a Paypal account. Can I still check out using Paypal?
-Yes. You can check out as a guest.

-Payment using a Credit/Debit Card is simple and possible even if you do not have a Paypal account.

Follow the steps below.
STEP 1: Check Out as a Guest
STEP 2: Complete payment details to confirm the purchase.

CHANGES AND CANCELLATION

Can I change/cancel my order?

To cancel or change your order, please send us a DM on Instagram within 12 hours with your order number and the changes you would like to make. No cancellation will be accepted after the stipulated time period.

How long does it take to ship out the order?

We aim to dispatch all customer orders within 2-3 days as we are a small business, with the exception of weekends.

 For sale period, festive season, and public holidays, order dispatch may take up to 3 - 5 days in these cases.